All requests for refunds or re-shipments must be made within 24 hours of receipt of your order, and must include photos of all product(s) for which the request is being made.
If you are not satisfied with your flower shipment, please call CA FLower Growers IMMEDIATELY after opening your boxes at 858-505-0055 AND email us to info@californiaflowergrowers.com. All complaints must be communicated verbally and accompanied with digital pictures indicating all the flowers within 24 hours of receipt of the product or your claim will not be accepted and no refund will be granted. In order to process your claim, we will request digital pictures and/or return of all product (for quality inspection). We do not guarantee color tone matches. Flowers are a natural product and vary in color from season to season.
